Kayako
Customer Service
Unified customer service platform with help desk, live chat, and shared inbox.
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Product Overview
Kayako
Kayako is an AI-powered customer support platform that provides unified customer conversations, journey mapping, and intelligent automation to help teams deliver personalized support experiences.
Unique Value Proposition
Kayako combines traditional helpdesk functionality with AI-powered features and SingleView customer journey tracking, providing context-rich support while reducing repetitive tickets through self-learning AI capabilities.
Categories
Target Market
Industries
Company Size
50 - 1000 employees
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Pricing Information
Pricing Model
custom
14-day trial period
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
2 weeks (14 days)
Deployment Options
Support Hours
Business Hours