Zoho Desk
Context-aware customer service software with AI
Zoho Desk is a comprehensive customer service platform designed to help businesses manage and respond to customer inquiries efficiently across multiple channels, featuring AI-powered automation with Zia and seamless integration with the Zoho ecosystem.
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Product Overview
Zoho Desk
Zoho Desk is a comprehensive customer service platform designed to help businesses manage and respond to customer inquiries efficiently across multiple channels. It features AI-powered automation with Zia, advanced ticketing, and seamless integration with the Zoho ecosystem.
Unique Value Proposition
Zoho Desk combines powerful AI capabilities through Zia with comprehensive multichannel support and deep integration within the Zoho ecosystem, offering enterprise-grade features at SMB-friendly pricing with exceptional flexibility.
Categories
Target Market
Industries
Company Size
1 - 10000 employees
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Pricing Information
Pricing Model
per_user
Price Range
$0 - $50/user/month
15-day trial period
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
1 weeks (7 days)
Deployment Options
Support Hours
24/5